Cancellation Policy:  All orders are 100% non-refundable upon booking and paying invoice

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Fulfillment Policy: Upon booking, SkyDine coordinates with selected catering vendors to ensure timely delivery of your catering directly to your aircraft. Clients will receive a confirmation email acknowledging the catering arrangement is live or confirmed after approval of quotation.

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SkyDine Full Terms & Conditions: 

Cancellation Policy: All orders are 100% non-refundable upon booking and paying invoice

Allergies and Dietary Restrictions: The Client is responsible for notifying SkyDine in writing of any allergies or dietary restrictions prior to placing an order. SkyDine will make a reasonable effort to convey these restrictions to the caterer, but cannot guarantee the complete absence of allergens or compliance with dietary requirements. SkyDine shall not be liable for any allergic reactions or adverse consequences related to unnotified allergies or dietary restrictions. General Disclaimer: SkyDine shall not be held liable for any damages, losses, or injuries that may occur in connection with the services provided, including but not limited to delays, food quality, food safety, or any other unforeseen circumstances. SkyDine disclaims any and all warranties, either express or implied, regarding its services.

Food Catering Liability and Outsourcing Clause: Outsourcing and Food Quality: The Client acknowledges that SkyDine may outsource food orders to third-party caterers in areas where SkyDine does not have a kitchen. SkyDine shall not be held legally responsible for the quality, safety, or any harm caused by the food provided by these third-party caterers. The Client agrees that any claims or issues related to food quality should be directed to the specific caterer responsible for preparing the food. Indemnification: The Client agrees to indemnify and hold SkyDine, its affiliates, and their respective employees, officers, and agents harmless from any claims, demands, or liabilities, including reasonable attorney's fees, arising out of or related to the services provided by SkyDine. Participant acknowledges and agrees that consuming raw or undercooked foods at SkyDine's premises or events carries inherent risks. Participant assumes all responsibility for any adverse health effects resulting from the consumption of such foods and releases SkyDine, its officers, directors, employees, and affiliates from any and all liability, claims, damages, or expenses arising out of or related to such consumption. Participant agrees to indemnify and hold SkyDine harmless against any claims or actions brought by third parties arising from Participant's consumption of raw or undercooked foods. This clause shall survive the termination or expiration of this agreement.

 

Alcohol Procurement and Delivery: SkyDine acknowledges that it may, at the request of the customer, facilitate the procurement and delivery of alcoholic beverages from licensed vendors. SkyDine expressly disclaims any responsibility or liability for the sale, distribution, or consumption of alcohol by the customer or any third party. SkyDine's role is strictly limited to facilitating the purchase and delivery process, and it shall not be construed as engaging in the sale or distribution of alcohol. The customer agrees to comply with all applicable laws and regulations regarding the purchase, possession, and consumption of alcohol. SkyDine shall not be held liable for any damages, losses, or claims arising from the customer's use or misuse of alcohol procured through its services.

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